Returns & Exchanges
Giani Return & Exchange Policy:
If you have an unused kit or materials that you would like to return, please contact Giani, Inc. within 60 days of the purchase date for a full refund, excluding shipping and handling.
In lieu of a refund, you may choose to a new kit of the same value. Simply contact us at 800-650-5699 (We are NOT Giani Eyelash or Giani Bernini) or email us at [email protected] for the exchange.Â
If you purchased your Giani products from a retail store or an online marketplace other than www.gianiinc.com, please return the materials to the place of purchase.
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*We have no affiliation with Giani Bernini / Macy’s or Giani Eyelashes. Please contact the correct manufacturer for return information. Thank you!*
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To Initiate A Return:
- Download the Return Form
- Replace all kit contents and filler material into the original packaging.
- Send packaging to:
Giani, Inc.
1 Lincoln Way
St. Louis, MO 63120
Phone: 800-650-5699
Fax: 314-241-2191